FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS...

How do I find a map of just the states in my company's region?
Where can I find list of different USA, World or Continent wall maps?
Why does the order processing run so slow?
What information is required to order a custom area ZIP code wall map?
Can I order a map using a company or government Purchase Order?
How soon will my order be shipped?

How do I find a map of just the states in my company's region ?

First Click this page - www.amaps.com/southeas.html we have created regions of the USA based on listening to our customers' requests over the years and what areas are most popular...such as the Southeast, Great Lakes, West Coast, etc.
If you prefer a different configuration of states we can easily create it for you. Just email us at amaps@amaps.com your specs/area to cover, and approximate size you would like, you will receive a proof of your map before it prints, and we can even print your logo on it too!

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Where can I find listing of wall maps for different areas?

There are categories down the left side of each page and also a whole-site search button at the top. The search page is a little over-zealous at times, so try to be as specific as possible. Or check...
United States Maps World Maps US Market Regions Zip Code Maps Atlanta Georgia Area Maps Countries and Continents
Be sure to continue to scroll down on the pages - there are lots of maps to choose from and we tried to keep them in their respective groups, so some pages are quite long.
Almost all of the maps listed have a link - either click on the picture of the map OR the name of the map - underlined links - and go to a detail page for that map. The online ordering "add to order" button is either on the detail page for that map or in a dropdown menu of choices at the bottom of the page.

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Why does the order processing run so slowly?

We continue to wonder and try to solve this one too...One reason is any secure server - (SSL) running in secure socket layer does not allow the processes that speed up load time, depending upon your connection, the server will only will respond at their standard speed and mode, for security reasons. The "view order" will not operate until the order is uploaded completely to this separate part of the site, so to go back, and hit view order again.
If you have cookies disabled in your internet preferences, this will cause it to operate more slowly. We are still working to improve the situation and we appreciate your patience.
If you ever have problems ordering or questions about our maps, please don't hesitate to call us at 888-344-3770 and you can leave a message or email us if it is after hours. 9:00-5:00 EST

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What information is required to order a custom area ZIP code wall map?

Custom areas for 5-digit ZIP code maps are most easily defined by a mileage radius from a center point, but you can also fax a mock up of the area you need to 678-213-1136 and we can figure that out for you. Also by county or a group of counties, or of course by state.
Up to 25 miles can include detailed streets, 50 miles out can show major streets and up to 100 miles (that's 200 miles across) can show highways. All these maps come laminated and show the cities and towns, highways, and counties - either in contrasting colors or black and white with red zips. Sizes range from 36x48", 48x64" or 72x96" depending amount of upon area covered and level of detail required on the map.
Other levels of information available custom order are population density or median household income by zip, or census tracts.

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Can I order a map using a Purchase Order?

Sure! Just fax your purchase order or quote request with the description (you can even cut and paste the text from our site) and all shipping and billing information to 678-213-1136 shipping charges are added to your order, and you can be advised of the exact total if necessary.
Be sure to include contact information in case we need to get in touch with you about your order. Some standard credit info may also be required to open an account so if you already have a profile - send that along too.
Faxing an order is always quite secure since the pages are received in our CEOs office where our lovely Vice President of security is almost always nearby... www.amaps.com/aboutus.htm

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How soon will my order be shipped out?

We try to process in stock orders within 24-48 hours (except on weekends of course) If a map you order is out of stock and will not be shipped within a couple days you will notified of the expected delivery date. You will be notified right away of a backorder if you have requested expedited next day or second day air shipping. We are located in Atlanta, GA so ground shipping can take from 1 day (in North Georgia and surrounding areas) to 8 days (west coast)
Any maps that have to be printed and laminated require a few extra days processing time of course, these include custom maps, logo additions and often the USA sales region maps.